Serve360: Marriott International's Commitment to a Healthier World

Healthier environments by design

Positive and Sustainable Impact

"With Marriott’s size and scale, we have a global responsibility and a unique opportunity to be a force for good. Guided by our 2025 Sustainability and Social Impact Goals, as well as the UN Sustainable Development Goals, we commit to creating positive and sustainable impact wherever we do business."

Explore Serve360 

Building, Operating and Sourcing in Socially and Environmentally Responsible Ways

Creating positive and sustainable impact

Reduce Environmental Impacts
Water, waste and carbon

Build and Operate Sustainable Hotels
LEED certification and sustainable operating practices

Source Responsibly 
Specify FF&E and building products with the highest MSAP ratings

Advancing Serve360 with MSAP

Measuring and improving the social and environmental impacts of vendors and their products

Marriott’s FF&E Goals

Ensure 95% of specified products in the top 10 categories in prototype programs will be MSAP Leaders by 2025.

MSAP Explained

Marriott’s Building Products Goals

Consider MSAP ratings in all specification decisions, with preference given to products earning Achiever or Leader ratings.

MSAP Explained

Our Progress So Far

After 5 years of collaboration with Marriott, 95% of the 200 vendors and thousands of products specified in Marriott International's prototypical design programs are MSAP rated.

Learn more about how MSAP works

MSAP Explained